Reference

master198 Privacy Policy For Your Account

The master198 Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and contact us about access.

Account dataWallet recordsCookie choicesAccess requests
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master198 master198 Privacy Policy For Your Account
CONTACT YOUR WAY

Privacy Help Beside Your Account

A clear contact path matters when your account details or payment record needs attention. We keep privacy questions separate from general lobby requests so you can explain whether you need a copy, correction, deletion check or clarification about a device record. Start from your signed-in account support path and include the email or phone connected to the account. If you cannot sign in, use the available account contact route and provide enough detail for us to identify the request without sending wallet passwords or full payment credentials.

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Account contact

Use the support path connected to your master198 account for a Privacy Policy question. Include your registered phone or email and state whether you are asking about collection, correction, access or deletion. We use those details to route the request without asking for your DANA, OVO or GoPay password.

Wallet status

When your question concerns a QRIS, bank transfer or virtual account record, share the visible reference and approximate transaction date rather than a full credential. We can compare the record with your account history and explain what was stored, why it was needed and which parts may be retained.

Login support

If a device change or phone verification blocks your privacy request, tell us the sign-in step that stopped you. We may ask for account checks before discussing personal data, because confirming the requester helps prevent another person from receiving your account details.

DATA HANDLING DETAILS

What We Keep And Why

We explain the practical side of this Privacy Policy so you can make a clear account decision before opening access.

Account details

We use your submitted account details to create your profile, connect sign-in activity and complete the phone verification step before account access. Keeping these details current helps us recognise a correction request and prevents a request from being matched to the wrong account.

Payment references

A DANA, OVO, GoPay or QRIS reference can help us reconcile a cashier record, while bank transfer and virtual account details can support a status check. We do not need your wallet password to investigate a visible payment reference or explain its retention.

Device signals

When you move from a mobile browser to desktop, limited device and session signals can help us protect the sign-in flow and identify an interrupted connection. These signals are used for account operation and security checks, not as a reason to collect unrelated content from your device.

Cookies

Necessary cookies can keep your session and selected settings working as you move from login to the lobby. Browser controls may let you remove or restrict optional cookies, although changing necessary settings can affect account access or make the phone verification path appear again.

Retention choices

We keep information while it supports the account purpose, a payment-status check or a required record, then assess whether it can be removed or changed. A deletion request may not erase every record immediately when a lawful operational reason requires limited retention.

Your request

You can ask what personal data we hold, request a correction, question its use or ask about deletion through the account contact path. Tell us the specific record, such as a phone detail or QRIS reference, so we can check the request accurately.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account and payment questions we expect you to ask before using master198. They focus on practical requests: what data is collected, how wallet references are handled, what cookies do, how access is checked and how to ask for a change. Where access or eligibility is discussed, it depends on local law and is available where local law permits.

It covers data collected when you open an account, complete phone verification, sign in, use a mobile browser, check wallet status or contact support. It also explains cookies, payment references, retention, your request rights and the contact path for asking about account data.

We may collect the contact and verification details you submit for account access, together with sign-in and device signals needed to keep the session connected. The Privacy Policy explains the purpose of each category, and you can ask us to check or correct a specific detail.

Yes. The Privacy Policy explains how we handle references connected with DANA, OVO, GoPay and QRIS, as well as bank transfer or virtual account records. These references help trace status; they are not wallet passwords, and you should never send a wallet password to us.

Use the account contact path and identify the phone or email linked to your account. State that you are making a Privacy Policy data request and name the record you want checked, such as a device signal, phone detail or payment reference.

You can ask for a correction or deletion assessment through the same contact path. We first confirm the request belongs to you, then check the record and explain the result. Some information may remain for a stated operational or lawful retention reason.

Necessary cookies can keep your sign-in session and selected settings available as you move through the account path. Browser controls may restrict optional cookies. If necessary cookies are blocked, you may need to verify your phone again or lose parts of the account flow.

Our policy describes the handling process for the service, while access and eligibility depends on local law. If you are in Surabaya or another Indonesian location, use the contact path for a policy question and we will explain the applicable route where local law permits.

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